Employee Visitor Services - Ticketing (m/f/d)

The world combines the name MEISSEN with incomparable porcelain and a unique aesthetic. Our factory has been synonymous with craftsmanship at the highest level for over 300 years – every piece that comes here is a masterpiece of the legendary “white gold”. But tradition is not a standstill for us. At MEISSEN tradition and innovation meet. Our goal is to preserve the centuries-old craftsmanship and, at the same time, to set modern accents that bear our heritage in the future. We are fascinating customers and collectors around the world today.

Experience the fascination MEISSEN in our world of experiences – a place where history, craftsmanship and enjoyment merge. Our workshop and the museum offer exclusive insights into the world of Meissen porcelain. Discover unique pieces that refine your home in our stores. In the café and restaurant of the MEISSEN adventure world you can complete your trip with delicious palate delights – of course served on the finest Meissen porcelain.

Welcome to the world of MEISSEN – Where tradition meets experiences! At MEISSEN, the world is a guest every day – and you are the key to an unforgettable visit! As an employee (m/w/d) in ticketing, you not only make the first impression, but also make sure that our guests experience MEISSEN in their entire fascination and carry a piece of it out into the world.

Your tasks to make MEISSEN reliveable:

Cash management with responsibility: You take care of the precise handling of the entrance fees and ensure a perfect cash management that leaves the first important impression. Customer advice: Your competent and friendly customer- and sales-oriented communication is the key to satisfied guests and sustainable success. Process optimisation with a wide view: Using your active collaboration You can continuously improve our process structures – because standstill is not an option for you. Data management with precision: You maintain and manage our databases conscientiously, so we are always up to date. Logistic support: You support our team in the preparation and organization of the service and make sure everything goes smoothly. If you are hosted with passion, bring organizational talent and want to make MEISSEN unforgettable for our guests, we look forward to your application!

Would you like to participate in ticketing and give our guests unique experiences? Then bring the ideal conditions to become part of our team! Joy in dealing with people and a pronounced service orientation. Successfully completed commercial training – your solid foundation for success. Quick conception – you quickly capture relationships and implement them in a targeted manner. Communication-strong team player – With a sense of responsibility and a convincing radiance, guests and colleagues are thrilled. Target-oriented & structured operation – you always keep an overview and work on solutions. Good regional knowledge – you know the highlights and secret tips that delight our guests. Language Applied – Flowing German and good English knowledge allow you to communicate with visitors from all over the world. Fit in Office applications – you can safely navigate through digital systems and organize workflows.

Sounds like you? Then you will become part of our team and bring the world to MEISSEN – we look forward to your application!

Work at MEISSEN – More than just a job!

A place for your ideas With us creativity is not only appreciated, but lived! Create exciting projects with challenging tasks and introduce your ideas into a company that combines tradition and innovation.

A task with meaning We don't just offer a job – but a job that is enthusiastic. Work in a dedicated team that combines the dynamics of a start-up with the stability of over 300 years of success.

A motivated team in a 300-year-old start-up Dive into the unique atmosphere of a traditional company that still lives the spirit of a start-up – dynamic, innovative and full of deeds.

Your advantages at a glance Continuous fixed employment (38 hours/week) with flexible working hours and home office options 30 days vacation, a fair remuneration according to tariff including special payments Enjoyment & Precaution – an employee restaurant and an occupational pension scheme