Customer Service Representative – Spare Parts Sales (m/f/d)

In this position, our team will help you to support well-known industrial customers in the international environment. As an interface between customers, sales and internal departments, you ensure efficient and customer-oriented processing of enquiries. Specifically, you take over the following tasks: Processing and elaboration of customer requests in spare parts business

Supporting customers in daily business by phone or email

Creation, costing and tracking of offers

Development and maintenance of framework contracts for large customers

Collection of orders, monitoring of delivery dates and complaint processing

Ensuring professional and service-oriented customer communication

Successfully completed commercial or technical training or comparable qualification - also cross-enterprises with corresponding professional experience and interest in the above-mentioned tasks are welcome

Ideally professional experience in sales services, customer service or spare parts sales in machine and plant engineering

Secure handling of MS-Office and SAP skills are advantageous

Communication strength and joy in working with customers and internal teams

Good knowledge of German and English in word and writing

Attractive remuneration with different pay components and company participation

Occupational pension

Collaborative cooperation, company-wide du culture and short communication paths

Comprehensive health services (including body and cardio scan, job wheel, company doctor)

Company events

Your interest is awakened? You can submit your application quickly and easily via our career page or via email to menschen@eisenmann.com.

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