SERVISCOPE AG | Germany | 45xxx Gladbeck | Permanent position | Part time - flexible | Published since: 31.12.2025 on stepstone.de
Telephone customer service staff (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. Senior Consultant (m/w/d) Serviscope AG Gladbeck Parttime Fixed position
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Your tasks • Your profile • What we offer
You process customer requests by phone and support them in general service topics. You explain banking processes in a comprehensible way and help customers to efficiently clarify their concerns. You carefully document conversations and keep internal requirements.
You enjoy customer contact and work in a solution-oriented manner. You are reliable, resilient and can structure information well. You have certain knowledge of German in word and writing. You are also welcome with us as a cross-addresser.
Entry fee: 30.800 €/part time (35 hours/week) per year Working hours freely selectable: 20–35 hours per week 30 days off Time of shift: Monday to Sunday 8 am to 8 pm JobTicket, & Bike-Leasing for Sustainable Mobility Financial Benefits: Childcare Grant, Occupational Pensions & Tax-free Extras via our Voucher Card Targeted training opportunities for your personal and professional development A safe workplace with sense and fun Regular team events & corporate events for a strong community
Location
 | SERVISCOPE AG | |
| 45964 Gladbeck | ||
| Germany |
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