Customer Service Technician Area Leipzig / Cottbus / Dresden (f/m/div.)

Buderus maintains a special wholesale network for heating and installation technology with over 50 branches in Germany. As a system expert, we have been developing top products since 1731. Whether regenerative or classic – our heating systems are solid, modular, connected and perfectly matched. As a strong and successful brand of the Bosch Home Comfort Group, a Bosch Group company, we set standards in heating technology. We place value on a holistic, personal advice and provide tailor-made, future-oriented solutions with our comprehensive service.

Type of employment: Unlimited Working time: Full time Place of work: Leipzig/Cottbus/Dresden You are an important part of our service team and carry out commissioning, maintenance and repair work on Bosch Thermotechnik products after a detailed theoretical and practical introduction. Their exciting tasks include the use of heat pumps, split-air devices, gas/oil heating systems as well as control devices in existing multi-brand customer service systems (Buderus and Bosch Junkers). Whether in the measurement, testing and self-regulation of thermotechnical products or in the handling of complaints: You act as a competent contact person for our customers and convince with their analytical and technical skills. Your bets start from your residence. For this you will receive a fully equipped service vehicle, whose tool and spare parts inventory you are responsible as well as modern IT equipment.

Training: industrial training, preferably in mechatronics, refrigeration, electrical engineering, heating construction or art-related experience and know-how: in customer service; expertise in heating technology, control technology as well as regenerative energies and plant hydraulics desirable; good PC knowledge Qualifications: Cold certificate of advantage Personality and working methods: You are well able to introduce yourself to customer-oriented, communication-strong and team-capable by understanding concerns, clearly communicating content and achieving results together; at the same time, you process tasks independently, structured, carefully and independently, so that reliable and precise results are created Working day: Service assignments from residence Languages: very good German

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. .