Reception and reservation staff (m/f/d)
Company description Our heart beats turquoise. Working at Motel One is like coming to friends where appreciation and support are raised and the individual personality is welcome. We meet at eye level and understand ourselves as a team: from management to trainees. With our passion for modern design and high service quality, we create a home for our guests at Motel One. Our more than 95 hotels in 13 countries convince with exclusive design, high service standards and first-class city locations at an attractive price. As a founder and pioneer of the Budget Design concept, we are expanding successfully in the metropolises of Europe and beyond. Become part of our team and design together with us Motel One. .
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Your tasks • Your profile • What we offer
You offer our guests excellent service: as a nice voice on the phone, friendly contact by email or a warm smile at the check-in. At the reception and in the reservation: Check In and Check Out Examination and processing of reservations, overbooking and options Maintenance of Sihot and electronic reservation systems Invoicing and control incl. Management of costs Cash management and settlement Administrative and organisational tasks (e.g. management of non-arrivals, answering emails)
Qualifications Whether as a hotel expert or cross-entry – you fit us! Personality and host qualities are our first priority! In addition, you distinguish: Training in the hotel compartment or Professional experience in the hotel industry/gastronomy or interest in a cross-entry High quality awareness and service orientation Host qualities and passion for the hotel industry Open, communicative appearance and good expression in German & English (Wort & Schrift) Supporting team capacity and readiness across departments – We achieve our success together
Location
 | Motel One GmbH | |
| 50679 Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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