Intern Project Management After-Sales

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003NIB At Global Customer Service and Parts (GCSP) we accompany the entire life cycle of Mercedes-Benz and smart vehicles, from the service-oriented design of our products to market launch and product support and probation. We support the service organisations worldwide, possibly also on site. We work with our partners from GCSP, development, production, purchasing, legal and quality. We create operating instructions, write diagnostic procedures and are the experts in parts technology, as well as in product evaluation and regulation. Our team – Project Management After-Sales Compact and Midsize Cars – represents all after-sales requirements in the new vehicle project and the module groups and thus ensures service-oriented product design. These challenges include: Cooperation in the planning and preparation of upcoming market launches Research of technical backgrounds and causes for customer complaints Analysis of series-specific topics and their preparation within the framework of the monthly guarantee and cunency reporting Participation in the preparation and evaluation of low-speed crash tests as part of the insurance classification Technical and business assessments of concepts Development and documentation of repair and service concepts for different vehicle sizes Conception, implementation and documentation of vehicle checks (checking the repairability of vehicle components) Data analysis, pre- and post-processing, as well as participation in the relevant decision-making bodies in development and production The internship can start from October 2025.

Degree in Economics (International Business, Technical Business Administration), Engineering (Machine Engineering, Industrial Engineering, Automotive, Service), IT Sciences, or a comparable degree course Experience in presentation of facts Safe handling of MS Office Secure knowledge of German and English in word and writing Analytical and strategic result orientation Customer and service orientation Team & communication skills driving licence and good technical understanding as well as affinity for vehicles of advantage Experience abroad/intercultural experience desirable Additional information: Of course, without formalities, we are not. Therefore, we ask you to apply exclusively online and to apply for your application a CV, current enrollment certificate with a specification of the semester, current grade, relevant certificates, if necessary. In addition, proof of compulsory internship and proof of the period of study (maximum size of the annexes 5 MB) and in the online form to mark your application documents as 'relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact SBV-Sindelfingen@mercedes-benz.com to the site's severely disabled representative, who will be happy to assist you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm).

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