0Customer service representative / Train conductor in training (m/f/d)
Transdev Rhein-Ruhr GmbH | Germany | 42xxx, 48xxx, 47xxx, 46xxx Kleve, Coesfeld, Remscheid, Xanten | Permanent position | Full time | Published since: 17.07.2026 on stepstone.de

Customer service representative / Train conductor in training (m/f/d)

Branch: Transport and logistics Branch: Transport and logistics


Transdev Rhein-Ruhr GmbH, based in Duisburg, is a subsidiary of Transdev GmbH. More than 300 employees bring about 7 million passengers safely, reliably and comfortably to their destination on approximately 315 km of route. Under the brand “RheinRuhrBahn” the Transdev Rhein-Ruhr currently operates 6 lines in North Rhine-Westphalia.

With about 10 million passengers a year, the satisfaction of our customers is particularly important to us. For our networks in the Rhine-Ruhr area we are looking for our locations in Remscheid, Xanten, Kleve and Coesfeld on October 1, 2026. Account Manager (m/d) Working hours are based on our schedule (shift service). The theoretical part of the approximately two-month training takes place at our headquarters in Duisburg, but practical training will take place in our existing networks at your future site. .

Your tasks • Your profile • What we offer

You are a friendly sign and first contact person (w/m/d) for our passengers. Take the ride with the RheinRuhrbahn to the enjoyable experience You will advise our passengers on and on the train to rates, schedules, connections, and tourist destinations in the area You will ensure the fare receipts primarily by checking whether our passengers are owned by a valid ticket You help our customers on the platform and on the train with smiling self-evidentness You ensure service quality and increase it by monitoring order and cleanliness You accompany special trips and events

You have completed vocational training, ideally relevant professional experience from the hotel industry, gastronomy, or service industry You have a car guide ticket so you can come back to your place of use and back at any time You like to work at different times of the day (shift service), find the right answers to challenges and also wear a suitcase from the train Friendly and targeted communication distinguish you - this is reflected in your well-maintained appearance You have pleasure in traveling and dealing with people, always having a friendly word for our customers The property of a certificate of expertise is desirable. §34a GewO and a management certificate without registration

You get an extensive incorporation of experienced colleagues An entry fee of 2.984,00 € gross per month plus Deposits Already existing industry experience is taken into account in the classification You have the choice! Do you prefer more holidays less week-time or higher pay? Decide yourself! Long-term scheduleable working hours Benefits:

Occupational pension Corporate Benefits Services Jobrad Job ticket Partnership working climate Pep Express Current account Company fitness Long-term scheduleable working hours

Did we awaken your interest? We look forward to meeting you! !

Location

ava Transdev Rhein-Ruhr GmbH
Kleve, Coesfeld, Remscheid, Xanten
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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