Kampmann Service GmbH | Germany | 49xxx Lingen (Ems) | Permanent position | Full time / Home office | Published since: 25.02.2026 on stepstone.de
Teamleiter Smart Service (m/f/d)
We are pioneers of ideas and technology. Family companies and trendsetters. With more than 1,000 employees, we produce at three European locations and are one of the leading companies in the heating, cooling and ventilation of buildings with our brands KAMPMANN and NOVA. Our Kampmann Service GmbH supports the entire product portfolio from Kampmann Fancoils to NOVA's central air-conditioning technology. Professional services, fast spare parts management and customer-oriented service hotline form the 3 core competencies of Kampmann Service GmbH. More than 30 factory customer service technicians as well as numerous service partners help our Kampmann and Nova customers on site – no matter whether on-site dimensions, assembly, directional masters, commissioning, repair or maintenance. Modern building technology does not end at the product – it begins with data, networking and intelligent evaluation. In order to further develop our digital services and create new business models, we extend our leadership team at the Lingen site and look for a dedicated leadership personality in the field of smart services. Teamleiter (m/w/d)
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Your tasks • Your profile • What we offer
Professional and organizational leadership and strategic expansion of the Smart Service Team Regular feedback and annual discussions Further development of digital business models, e.g. expansion of the online spare parts shop Responsibility for the design and introduction of new digital service products (e.g. monitoring solutions via KaCloud) Strategic development and implementation of Salesforce Agentforce (KI) in everyday service Central interface between service, IT and customers in all questions about connected systems Participation in the introduction of new digital tools, platforms and service processes Conception and implementation of training for service technicians and customers in handling digital service applications Ensuring the ongoing professional development of the team in terms of products, technology and service competence
Completed vocational training in commercial or technical fields or comparable Continuing training in commercial or technical fields, bachelor's degree or comparable qualification Experience in the professional management of service teams or service organisations Experience in managing (IT) projects High digital affinity – we work paperless Organisational strength, decision-making and structured working English language skills
A responsible leadership role in an innovative service team with around 70 employees Unlimited employment contract with 38 hours per week Possibility of mobile work and flexible work design Equipment with state-of-the-art communication technology (smartphone, tablet, laptop) Individual training and development opportunities Flat hierarchies, short decision paths and a modern, collegial environment
Location
 | Kampmann Service GmbH | |
| 49811 Lingen (Ems) | ||
| Germany |
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