Toussaint Berlin GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx, 11xxx Berlin | Permanent position | Full time | Published since: 31.05.2026 on stepstone.de
Key Account Manager Healthcare (m/f/d)
Toussaint Berlin GmbH is part of the group of companies N. Toussaint & Co. GmbH. For more than 60 years, we have been standing for reliable solutions for cleaning and hygiene, with strong products, clear standards and genuine partnership. In the Toussaint Group, around 450 employees at several locations are working to support our customers practically and professionally every day. For healthcare, we are looking for a strong sales personality that strategically develops key customers, expands relationships at decision-making level and consistently translates potential into growth, as a key account manager in healthcare (w/m/d). They design annual agreements and framework agreements, manage the performance of your accounts using clear KPIs and efficiently bring together internal teams as well as external stakeholders so that solutions are not only planned but successfully implemented. .
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Your tasks • Your profile • What we offer
In this role you are responsible for the strategic development of defined key customers in healthcare. You build resilient relationships at decision-making level, develop customer-related growth strategies and control the economic performance of your accounts with clear result orientation and high implementation strength. This means: Strategic development of defined key customers by building long-term customer relationships, identifying growth potentials and implementing customer-related development strategies
Leadership of central contract and contract negotiations including annual agreements, framework agreements and bonus and pricing structures
In short, you develop key customers strategically, negotiate at decision-making level and ensure that performance, cooperation and customer satisfaction remain at a high level.
Analysis and control of key accounts revenue, margin and performance developments based on relevant KPIs, forecasts and risk analyses
Coordination of all relevant internal interfaces and building loadable relationships with decision-makers on the customer side to ensure a smooth end-to-end process
Planning and control of customer-specific projects and rollouts, including the introduction of new solutions, implementation of logistic concepts and support of pilot phases
Takeover of escalation and solution management for complex requirements to ensure stable business relationships and high customer satisfaction
Funded sales and business knowledge
Impressed level of negotiation and communication
Analytical capacity for controlling revenue, margin and performance
Strategic thinking for the development of long-term customer plans
Secure project and interface management
High customer orientation and professional relationship management
Self-employed, structured and prioritized work
Sovereign problem solving and decision-making competence
Versified handling of MS Office driving licence class B
An interesting and varied activity with good development possibilities Solid fixed salary plus performance-related premiums, as well as expenses Intensive and structured incorporation Regular training and further training Company vehicle and high-quality work equipment, including for private use Option Jobrad Corporate Benefits
Location
| Toussaint Berlin GmbH | ||
| 16727 Berlin | ||
| Germany |
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