Commerz Direktservice GmbH | Germany | 47xxx Duisburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 07.01.2026 on stepstone.de
Complaint Management Clerk Commerzbank Customer Center (m/f/d)
As a central customer dialogue center of Commerzbank AG in Duisburg, we amaze with more than 800 employees of private and entrepreneurial customers (m/w/d) with many sales and service services - whether by phone, mail or chat. Digital banking is our focus - we develop new trends for our banking world. Experience a valuable and diverse corporate culture with optimal work-life balance and many benefits. Welcome to the team! !
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
As a service-oriented respondent, you will respond to complaints from our customers about bank products, behavior of employees or services of the Commerzbank Group after your detailed introduction You will examine and decide as an important interface to the competent experts in the branch distribution and the specialist departments of the bank
First professional experience in customer support and great interest in banking topics Positive view and empathy for the concerns of our customers Structured and solution-oriented operation Routinized PC identifiers German language skills in word and writing
Extensive integration for a top start Mobile work Unlimited employment contract Monthly fixed salary, training time fully remunerated Compatibility of Job & Family with flexible working hours in full and parttime Valuable work culture, optimal work-life balance Good transport & central location at Hbf Ergonomic work & active health management Free drinks & lunch grant Bike lease programs, reduced VRR ticket & other benefits for employees After your successful integration phase, you have the opportunity to work on the mobile. More information about this in your interview. .
Location
 | Commerz Direktservice GmbH | |
| 47057 Duisburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad