Teamlead Telesales (m/f/d)

Leadership of the Callcenter team: Take the technical and organizational direction of our outbound B2B call center and promote a motivating team culture Control of day-to-day business: safely coordinate the daily processes and place productivity, quality and achievement of goals Coaching and development: Support your team with regular feedback and continuously develop the discussion and sales expertise Quality Assurance: Ensure high quality of conversation and optimize standards in the telephone customer's address KPI analysis: Analyze relevant KPIs and conduct targeted measures to increase performance and quality Cooperation: Work closely with our sales teams and other internal interfaces Process optimization: Development of workflows and processes in the call center Contact person: Join your team as a professional and personal contact person in the daily business

Leadership experience: Multiannual experience in managing teams, ideally in the call center, sales or outbound environment Sales competence: A convincing telephone effect as well as practical experience in B2B outbound or telephone sales are yours Communication strength: Clear, value-adding and binding communication creates trust and gives your team orientation Coaching mentality: People continue developing motivates you and you understand yourself as a leadership that recognises and promotes potentials Decision strength: Even in challenging situations, you treat confidently, take responsibility and meet sound decisions Team orientation: A close cooperation with various sales areas and an open exchange are of course for you Digital competence: Safe handling of CRM systems and a good understanding of key figures, processes and data quality are your strengths Operation: Own initiative, reliability and a structured and analytical approach complete your profile

Occupational pension Site-related social and special services, e.g. B. a funded occupational pension scheme Fit and healthy with EGYM Wellpass With the EGYM Wellpass, there are affordable access to gyms, yoga classes, swimming pools and many other health services. Good connection to the ÖPNV Our location is easily accessible by public transport and allows easy journey by bus and train hvv job ticket Grant for the hvv Jobticket Free staff parking Sufficient free parking is available – stress-free and convenient! System-relevant and future-proof Our work creates reliable perspectives Corporate Benefits Employee discounts for various promotions and brands Company Bike Grant to the dream bike as part of our company bike program Further development and coaching Sales skills are trained in our online academy and various sales trainings and we offer various coaching opportunities and talent programs for career designers