Bau- und Liegenschaftsbetrieb NRW | Germany | 40xxx Düsseldorf | Permanent position | Part time - flexible / Full time / Home office | Published since: 28.05.2026 on stepstone.de
Speaker for the Customer Relationship Management business unit (m/f/d)
The central office of the construction and real estate company of the state of North Rhine-Westphalia (BLB NRW) is looking for Consultant (w/m/d) for Customer Relationship Management The construction and property company NRW is owner, landlord and operator of almost all properties of the state of North Rhine-Westphalia. With around 4,000 buildings, a rental area of about 10.3 million square meters and annual rental income of around 1.6 billion euros, we manage one of the largest and most demanding real estate portfolios in Europe. More than 3,000 employees work at the headquarters in Düsseldorf and the eight branches. Work with the implementation of climate-neutral regional administration by 2030! You can also design the climate-neutral real estate portfolio of NRW with us! – More information can be found on our website. Your advantages – You can look forward to this! Work-Life-Balance/Flexibility: With us you can work flexibly between 06:00 – 20:00, without a fixed core working time and a sliding time account. Home Office/Mobile work: We offer you the opportunity to work up to 60% per week mobile from all over Germany. Security: You benefit from an indefinite and long-term safe workplace with attractive conditions. Onboarding: You start from the first day with an individual incorporation plan and a personal mentoring. Training and career: We support you through our internal continuing education academy and design your personal and professional career path with you. Occupational pension: With our occupational pension scheme VBL, you can secure a basic insurance for a lifetime pension. Sustainability: We take a role model for measures to reduce CO2 across the country. You can also design the climate-neutral real estate portfolio of NRW with us! !
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Your tasks • Your profile • What we offer
In the management team, you will participate in the management of relevant management topics. You prepare management decisions and management meetings and analyze key figures and reports. You work independently to control the business unit, such as business planning, sector development and organisation and sector control. You independently support and take over strategically relevant projects within the business unit and associated project management tasks. You plan and moderate dialogue formats on strategic topics in the business sector. You are responsible for the management of the business unit. You strengthen the external perception and take over the role of reporting and public relations of the business unit. You create speeches and presentations and represent the business area in dialogue formats and forums.
You have a successfully completed university degree (Diplom/Master/ Bachelor) in the field of real estate management, real estate management, communication sciences, media sciences, political sciences, economic engineering, economics or a comparable discipline. Further requirements: You are ideally already bringing professional experience in the real estate sector or in the public service in comparable positions. You have a strong self-organisation and work systematically, structured and solution-oriented. You are characterized by entrepreneurial thinking and the ability to develop strategies. You have a strong customer and service orientation and ideally experience in customer communication. You are drivers of innovative processes and creative solutions. You will understand how to sell ideas and goals, inspire people and make voting processes sensitive. You are convinced by excellent written and oral communication skills and bring German knowledge, which at least correspond to the language level C1 (flowing in word and writing). You are versed in handling the office package. A high degree of empathy, a pronounced target orientation and flexibility in handling changing conditions round off your profile.
Depending on the personal and operational requirements, a fee for employees is from the E10 Group to the E12 TV‐L (approximately 51.460,00 € – approx. € 82.590,00 per year) with all agreed social benefits (e.g. occupational pensions). A status-like takeover of beamed applicants is possible up to an office of grade A 12 LBesO A. What makes us: We wish people with passion and personality who want to participate in extraordinary projects. The BLB NRW actively promotes the equality of all employees and therefore welcomes applications of people, regardless of their cultural and social origin, age, religion, worldview, disability (§ 2 SGB IX) or sexual identity. We welcome applications from seriously disabled people and people who are equal to them and will take them into account with the same suitability and subject to legal regulations. We are also particularly pleased about women's applications and prefer them in accordance with the national equality law. The body can also be used in parttime. We live a corporate culture of openness, diversity and appreciation and thus create an environment in which the personal potential can best develop. .
Location
![]() | Bau- und Liegenschaftsbetrieb NRW | |
| 40470 Düsseldorf | ||
| Germany |
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