BMW Group | Germany | 30xxx Hannover | Permanent position | Full time | Published since: 25.08.2026 on stepstone.de
Customer Manager Aftersales (f/m/x)
With our BMW, MINI, Rolls-Royce and BMW Motorcycle brands, we are one of the world's leading premium manufacturers of automobiles and motorcycles, as well as suppliers of premium financial and mobility services. We are looking for you as Account Manager (w/m/x)
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Your tasks • Your profile • What we offer
BUSINESS: SAVE THE FEEDBACK. PARTICIPATION Our aftersales teams make the difference every day - with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits.
In our service area at BMW Hannover, we provide excellent advice and support for our customers every day. We consistently implement the highest quality standards for all services.
What do you expect? You advise and maintain our customers professionally in all matters concerning service, repair technology and cost-effectiveness. In addition, you are responsible for order processing, accounting and the receivable management of your orders. Here you will advise on repair potentials, accessories and additional services. In addition, complete warranty and cunning requests and create cost proposals. In addition, check the quality of the work done and the cleanliness of the vehicles.
What are you doing? Completed vocational training or technical vocational training Business expert:in- or service consultant:in-qualification. Relevant professional experience in service consulting or aftersales. Embossed social competence and strong communication skills. Customer-oriented and cost-conscious thinking and acting. High quality awareness, commitment and reliability. Good knowledge of German and English. Class B licence. Do you want to actively shape the satisfaction of our customers with your consulting skills and service orientation? Apply now! Note: Please apply exclusively online through our career portal. Applications on other channels (including e-mail) cannot be taken into account.
What do we offer you? Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer
Position reference: 193462
Location
 | BMW Group | |
| 30177 Hannover | ||
| Germany |
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