Herbrand GmbH | Germany | 41xxx Neuss | Permanent position | Full time | Published since: 03.03.2026 on stepstone.de
Service Advisor (m/f/d)
Since its founding in 1934, Herbrand has become one of the leading Mercedes-Benz trading groups in Germany. Our history is characterized by innovation, growth and a deep connection to mobility.
Over 90 years have passed since the pharmacist and mechanical engineer Josef Herbrand founded the company of the same name. Today his grandson Richard Lacek-Herbrand and Sven Holtermann continue the success story. What began once as a sole sales agency for Mercedes-Benz cars has become an extensive group of companies. This group covers 17 cities and 22 locations in the West-Munsterland and the Lower Rhine to the Rhineland. Today we count more than 1,400 employees. Year after year we sell over 12,000 vehicles, while more than 100,000 vehicles from different manufacturers are serviced and repaired in our workshops.
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Your tasks • Your profile • What we offer
Since its founding in 1934, Herbrand has become one of the leading Mercedes-Benz trading groups in Germany. Our history is characterized by innovation, growth and a deep connection to mobility.
Over 90 years have passed since the pharmacist and mechanical engineer Josef Herbrand founded the company of the same name. Today his grandson Richard Lacek-Herbrand and Sven Holtermann continue the success story. What began once as a sole sales agency for Mercedes-Benz cars has become an extensive group of companies. This group covers 17 cities and 22 locations in the West-Munsterland and the Lower Rhine to the Rhineland. Today we count more than 1,400 employees. Year after year we sell over 12,000 vehicles, while more than 100,000 vehicles from different manufacturers are serviced and repaired in our workshops.
Customer support in all phases of the service process – from dialogue acceptance to vehicle return Determination of customer requirements and organisation of repair processes Ensuring customer satisfaction and customer mobility Order and appointment tracking including quality control and professional complaint management Technical responsibility of the workshop team
Technical or commercial training with professional experience in motor vehicles, multiannual professional experience as a junior service consultant/service consultantin (m/w/d) Transversal beginnersin with automotive affinity Market and industry knowledge Embossed contact joy, team spirit and result-oriented working Commitment, resilience and readiness for learning and performance
Task area - Varied, challenging and exciting tasks with high responsibility Technical training – individual and regular training Attractive salary - with performance-related modules and regular feedback talks Occupational pensions - Thinking with us today about tomorrow Business climate - We place great emphasis on a family team atmosphere and a good working climate Employee discount – Whether job bike (also for the partner), leasing, rent, parts and accessories or shopping discounts Modern workplace - with ergonomic workstation
Location
 | Herbrand GmbH | |
| 41460 Neuss | ||
| Germany |
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