Senior Account Manager - SaaS Sales (m/f/d)

You are responsible for the strategic expansion, maintenance and development of long-term customer relationships – from SMEs to enterprise customers. Together with your customers, you develop tailor-made strategies, identify needs, minimise risks and leverage opportunities for upselling and cross-selling. In complex negotiations with stakeholders at different hierarchical levels, you show skill and implement sustainable solutions. You have a firm grip on the commercial and operational management of your projects to achieve all goals. In close cooperation with internal teams, you will ensure smooth coordination and successful implementation of all measures. We are also pleased to be able to work at our Berlin headquarters on site once a month.

You have a completed commercial training or a comparable qualification. At least 4 years of professional experience in B2B sales, ideally in a SaaS environment, you have already collected. You have demonstrable successes in sales growth and customer development – especially for enterprise customers. With your strategic customer understanding, you are able to intensify customer relationships in a targeted manner, fully exploit potential and actively prevent Downsell and Churn. For you, Churn Prevention is not only a concept, but a living practice. In the team you are blossoming and working with different departments. Your fluent language skills in German and English enable smooth cooperation at international level.

Coffee and free fruit in the office are great, and yes, we have. But let's be honest, it doesn't really matter. At softgarden we live an open corporate culture in which... work depends on private life and not vice versa fair communication and feedback are not just any buzzwords flexible working hours and home office are of course But, of course, we also have the other... Public Transport Ticket or Job Bicycle Occupational pension Corporate Benefits Access 30 days holiday with a 5 days week Beneficiary Wellpass membership A gift for your birthday and company anniversary Modern hardware (Mac or Windows – your choice) Team events like our summer party, our organized lunch and after-work drinks A great central office in Berlin at the Zoo Does that sound like you? Then we look forward to hearing from you about the online application form. .