SC Trade & Services GmbH | Germany | 45xxx Waltrop | Permanent position | Full time | Published since: 23.08.2026 on stepstone.de
Customer Service Advisor (m/f/d)
We, SC Trade & Services GmbH, manufactures own brands in various areas and distributes them independently throughout Europe. Brands in our portfolio: Refrigerant & Bringer At present, more than 100,000 customers already trust us - so even with further growth, initiative applications are welcome. salary: 3.100€ gross Start your career at SC Trade & Services GmbH become part of our dynamic team! !
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Your tasks • Your profile • What we offer
You are the first contact person for our customers: to process enquiries by phone, email or chat.
You advise our customers: You are friendly and competent to our products and services.
The processing of complaints and returns is also one of your tasks – you will always find solutions.
You document customer requests and solutions carefully in our CRM system.
You work closely with other departments such as logistics and sales to ensure optimal customer support.
The maintenance and updating of customer master files completes your task area.
You have a completed commercial training or a comparable qualification.
First experience in customer service is an advantage, but also cross-comers are welcome.
Communication strength, empathy and a high level of problem-solving competence characterize you.
You have a structured and independent way of working.
Good computer skills and the willingness to incorporate you into new systems are of course for you.
You expect a varied job in a dynamic business environment.
We offer you the opportunity to introduce your ideas and actively contribute to corporate success.
A great team will support you in your professional and personal development. .
Location
 | SC Trade & Services GmbH | |
| Waltrop | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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