DIS Daten-IT-Service GmbH | Germany | 71xxx Großerlach | Permanent position | Full time | Published since: 02.03.2026 on stepstone.de
IT Service Disponent (m/f/d)
DIS Daten-IT-Service GmbH is a manufacturer-independent service company in the fields: procurement of hardware and software, repurchase of IT systems, data deletion according to DSVGO, recycling, upgrades, rollout, service, migrations and maintenance extension of IT systems. We are a medium-sized company on expansion course. We are looking for our headquarters in Großerlach IT Service Disponent (m/w/d)
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Your tasks • Your profile • What we offer
Acceptance and processing of fault messages and service requests Support for customers and field technicians for IT Equipment Disposition of technicians Monitoring of disturbances Resource Planning for Projects (IMAC) Optimization of resource use, complaint processing and escalation management Ensuring secure SLAs and associated customer satisfaction
You have successfully completed an IT training Professional experience in the IT environment Hardware Knowledge (Client, Server & Periphery) Experience on site Service / Helpdesk Experience in handling customers and good communication skills German and English in Word and Writing Good commercial understanding readiness
Career opportunity in a healthy growing company Training and performance-oriented payment
Location
 | DIS Daten-IT-Service GmbH | |
| Mainhardter Weg 11, 71577 Großerlach | ||
| Germany |
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