Sales Support Clerk / Customer Service Sales (m/f/d)

Activity description Your task: Registration and processing of inquiries Determination of customer requirements and technical advice in cooperation with internal departments Offer processing, starting from costing to tracking Coordination and follow-up of requests in cooperation with the responsible account manager Active work and project tracking with the existing CRM system (Salesforce.com) Analysis of existing sales activities to further develop existing customers Head of Sales Service for our Key Accounts Interface between production, product management and sales How will you do your tasks: You will address your tasks with an open, communicative and independent way of working, having fun in the cooperation and support of national and international customers. A strong service awareness and customer thinking will help you successfully manage your tasks.

Completed commercial / technical training Knowledge of export and foreign trade (customs processing) Embossed customer/service orientation, work motivation as well as independent and result-oriented operation Technical understanding, understanding and communication of technical accompanying documentation for fire extinguishers, their application and maintenance High team skills, organizational talent and very good time management Good English Knowledge of Word and Writing Very good MS Office knowledge, experience with BAAN and Salesforce (CRM system) desirable 2 – 3 years of professional experience in the sales service

Activity in an international environment and business Development and training opportunities Flexible working hours At Johnson Controls, we are shaping the future for a safe, comfortable and sustainable world. Our global team creates innovative, integrated solutions for better connected cities, smarter buildings and more efficient vehicles. With passion we improve how we live, work and play together in this world. The future demands courageous ideas, entrepreneurship and cross-border cooperation. You need a future-oriented career. The future needs you. This position belongs to the FLN fire extinguisher unit Neuruppin. .