Director DACH – UX Research Solutions (m/f/d)

1. Business Development & Market Development Promoting the commercial strategy: You define the market launch strategy for conquering the German-speaking digital and UX sectors (agents, scale-ups and large companies) and implement it. Drive active acquisition: You identify and win new customers in the German-speaking digital and UX sector. Managing leads and acquisitions: You identify and win first key accounts, process incoming leads, execute platform demos, and start offerings tailored to customer needs. Achieving the growth goal: You are generating steady project volumes and converging prospects in recurring customers to secure a successful first year. Two. Brand ambassadors & content contributions Extension of the network: You represent BilendiUX at major industry events, trade fairs and specialist conferences to create networking opportunities. You actively engage in the local UX community. Establishment as a previous thinker: As a speaker for the UX community, you can provide lectures and presentations to increase brand awareness. Joint creation of expert content: You write joint articles, lead magnets and contributions to the German-speaking UX market and provide the technical material that the marketing team supports.
2. Operational Management & Team Scale Operational Management: You monitor the quality of project execution to ensure customer satisfaction at an early stage. Build your team: You will set and run the first customer-success manager (CSM) this year. You are responsible for its incorporation, performance and development. Structure of the Unit: With increasing activity, you are expected to further expand the team (distribution & operations) and take over a complete leadership role in which you structure the local organization.
3. Strategic contribution Designing the market strategy: You work with the team at the headquarters and the marketing team to define long-term growth strategies and optimize the lead-growing processes for the German-speaking market.

We are looking for an independent and proactive personality with a pronounced “Get it-done” attitude. Experience and expertise Detectable successes in the B2B distribution: You have relevant experience in B2B sales, ideally in UX research or other UX related industries. UX expertise: You have a solid understanding of the UX ecosystem and the specific challenges facing product teams. Communication skills Two-language communication: You speak German at the level of mother tongue and have knowledge of English (in word and writing). Natural Networker: It motivates you to be the face of a brand, whether on stage during a lecture or in a networking event. You know how to pass on knowledge and build long-term relationships. Soft skills Pioneering spirit: You feel comfortable building a “Zero-to-One” market and at the same time finding yourself in a larger corporate structure. Organisational discipline: You are very well organized and able to manage multiple priorities (sales, operations and marketing) without losing focus. Leadership potential: You have the ability (or experience) to recruit, train and lead a team to increase collective performance.

The stability of a large company (Bilendi) with the agility and entrepreneurial spirit of a start-up (BilendiUX) A top-class position with clear leadership role in the growing German-speaking team Open corporate culture with team spirit, open communication, flat hierarchies and short decision paths Intensive personal inclusion Uncomplicated coexistence – we duce and dispense with dresscodes Centrally located office in the heart of Cologne with modern equipment 40-hour week with flexible working time design and home office control Occupational pension Possible participation in our mobility programs (Jobrad / Jobticket) Free refreshments, coffee, tea and fruit basket in the office Possibility for work – short-term work at other European locations Regular team events in Cologne or Berlin