ewers Heizungstechnik GmbH | Germany | 33xxx Schloß Holte-Stukenbrock | Permanent position | Full time | Published since: 02.03.2026 on stepstone.de
Team Leader Customer Service - ERP / Sales / Management (m/f/d)
What arises when expertise and responsibility meet? We create sustainable heat solutions that combine comfort and environmental protection with the vision of a natural, sustainable energy supply. You're looking for a job that really counts? Here you develop and manufacture systems that efficiently supply heat to buildings. Experience the deep satisfaction of making a concrete contribution to a greener future and being part of a team that protects the planet.
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Your tasks • Your profile • What we offer
You enter and advise stock and new customers:inside (energy suppliers/network operators, wholesalers:inside, engineering offices and contracting authorities:inside) on customer service requests You calculate, create offers and control the accounting process using our ERP software You sell spare parts and related services You control and optimierst customer service deployments of technicians:inside / Monteur:inside with digital media and build the service quality You are responsible for the economic development and development of a national customer service offering in close coordination with sales and management You develop customer service from an after-sales service to a profit center by defining and awarding service offerings, creating a business plan, marketing customer service packages in coordination with sales and gradually driving the economic staff expansion and, if necessary, Building service cooperation
You have a completed commercial or technical training or a degree (e.g. Bachelor or Dual Studies in the field of BWL or Economic Engineering) You bring multiannual professional experience (min. 5-6 years) in a comparable function in the field of technical customer service with You have a good technical understanding, ideally in the field of energy/supply technology or plant engineering You have good application knowledge of the standard programs (MS Office etc.) and ERP applications (e.g. Sage) You have experience in personnel management and customer service reorganization You will be safe, able to communicate and team, and you are reliable, flexible and committed
Cars Attractive remuneration Further training Additional insurance E-Bike leasing Sports navigation Friendly and dedicated team Industry with future Flat hierarchies and space for own ideas
Location
 | ewers Heizungstechnik GmbH | |
| 33758 Schloß Holte-Stukenbrock | ||
| Germany |
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