BWI GmbH | Germany | 04xxx, 89xxx, 30xxx, 81xxx, 65xxx, 80xxx, 20xxx, 60xxx, 22xxx, 21xxx, 10xxx, 14xxx, 13xxx, 12xxx, 90xxx, 53xxx bundesweit, München, Frankfurt, Hamburg, Hannover, Nürnberg, Ulm, Berlin, Bonn, Leipzig | Permanent position | Full time / Home office | Published since: 06.01.2026 on stepstone.de
Senior Expert IT Business Management (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,700 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Senior Expert Business Management (m/w/d) from now on and in full time, nationwide at a BWI location. Shared Service Delivery (SSD) is responsible for the service design, service development and provision of all end-user, data centers & cloud infrastructure as well as communication services of the BWI service portfolio. It provides predominantly standardized service solutions for customers. Our incentive is maximum operational stability and high customer satisfaction. The SSD Point of Delivery 1 (PoD 1) area is responsible for services that are needed for providing front-end solutions to our customers. The range of classified APC shares, mobile, UCC and collaboration ranges up to ITSM services, automation and application hosting. In the business management of the PoD1, cross-border activities (absequent organisation, finance, reporting, cross-border cooperation, standardization, etc.) are performed. .
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Your tasks • Your profile • What we offer
Responsibility for the efficient and smooth interaction of all services including ensuring the End2End Service Management responsibility within the PoD1 Management of the cross-departmental financial target including ensuring the implementation of predefined target values and proactive controlling as well as monitoring of SLAs, OLAs and KPIs Coordination of the individual departments and departments in the SSD PoD1 with overarching topics such as forecast, corporate planning and capacity planning Responsibility for thematic reporting and the creation of decision-making templates for management Creation and analysis of overarching situation images and reporting
Completed studies in the field of business and/or computer science, as an alternative a comparable training About 6 years of relevant professional experience in IT or finance Very good knowledge of IT Service Management and agile methods (Scrum, Kanban etc.) including ITIL and project management certification Experience in dealing with BI tools, preferably with MicroStrategy Very good communication skills with stakeholders and in close cooperation with medium and high management Loadability, high performance motivation, self-confident and present appearance as well as pronounced team, communication and motivation German language skills in word such as writing
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustments We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a Sabbatical
Location
 | BWI GmbH | |
| 89075 bundesweit, München, Frankfurt, Hamburg, Hannover, Nürnberg, Ulm, Berlin, Bonn, Leipzig | ||
| Germany |
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