Inside Sales Manager / Inside Sales / Lead Generation and Active Customer Contact (m/f/d)

Your job at KERN As an employee in our sales service, you strengthen the connection between our customers and our product specialists. You are predominantly talking to customers by phone and e-mail, knowing needs, generating qualified leads and ensuring that offers and sales opportunities are consistently pursued. This is not about anonymous call center telephony. You build real customer relationships and accompany dental practices before, during and after their investment. Your tasks: You analyze existing customer data together with our specialists and recognize new sales opportunities. You actively contact existing customers by phone and email. You qualify customer needs and generate leads for our specialists. You make open offers binding and systematic. You agree consultation dates and provide important customer information for the relevant contact persons. You develop a structured after-sales process and implement it consistently. You contact customers after buying, inquire about their satisfaction and recognize further support needs. You reliably accompany customers before, during and after purchase. You receive customer requests and orders and coordinate the next steps. After appropriate incorporation, you will also create offers, especially in the field of practical equipment. You carefully document customer contacts, sales opportunities and reimaginations. You occasionally accompany consultations in our exhibition to get to know our products and customers even better.

It's not just your resume. It is crucial that you want sales and enjoy taking responsibility. You'll suit us if you: happy and much on the phone open and safe to people for sales and customer contact Recognize opportunities and consistently pursue be binding, friendly and persistent independent and structured work Agreements and repositories happy to work in the team and actively support our specialists are ready to incorporate you into our products and the dental industry speaks German and communicates safely in writing Commercial training or first experience in sales, customer service or sales services is advantageous, but no compelling requirement. We also welcome dedicated professional beginners and cross-enterers with real sales will. We do not expect industry or product knowledge in the dental sector. Our specialists work you step by step.

An active sales position with direct customer contact Plenty of space to introduce your own ideas and shape sales processes Intensive integration into our products and services Direct cooperation with experienced product specialists Short decision-making in a family-run company Long-term customer relationships instead of anonymous mass sales A diverse range of products and services around dental practice A firm workplace in our company in Würzburg