Customer Service Clerk EDI (m/f/d)

You are strong in communication, IT-affin and want to actively develop the supply chain process from the manufacturer to the patient together with your team? Then support us as a specialist EDI (m/w/x) and become part of our international customer service team in the field of Electronic Data Interchange (EDI) at Harsewinkel. The position must first be fixed for one year. Are you on it? Monitoring: You monitor and process incoming electronic orders every day as well as outgoing electronic documents – always with the aim of guaranteeing a smooth process Efficient ticket management: You take care of the processing of CRM tickets in our system and make sure that our daily business is always up to date Customer connection in the EDI environment: As part of the electronic data exchange, you accompany the connection of new customers: inside and for smooth integration into existing processes Reporting: You start meaningful reports and accompany changes in master data in our SAP system Interface management: As a central contact: for internal customer support, you agree closely with the various specialist areas and ensure transparency and clear communication

Professional experience & training: Commercial training, e.g. as an industrial businessman (m/w/x) or cross-enterers (m/w/x) with experience in IT or customer support MS Office knowledge: Versified handling of the MS Office package Language knowledge: Very good English skills and good German skills Softskills: Open, service- and customer-oriented personality as well as an independent and solution-oriented way of working

ArvatoCare – Health insurance: We offer you a free company health insurance with a generous health budget – without a health check Flexible work: Work in a hybrid mobile office structure and with flexible working hours, so that job and private life can be easily agreed with each other Joint growth & development: We invest in your professional and personal development, for example through training, internal learning formats and mentoring by experienced colleagues: Digital & innovative environment: Digitalised and largely automated processes and modern tools await you; you work in an environment where new ideas are welcome and the status quo is regularly questioned Team culture & duz mentality: We live an open duz culture, short decision-making and trusting cooperation; mutual feedback, appreciation and a “we instead of me” minimum set are for us Corporate Benefits: You benefit from attractive employee benefits such as corporate benefits, bicycle leasing and grants (e.g. for Germany Ticket