MarkIT B2B GmbH | Germany | 50xxx, 51xxx Köln | Permanent position | Full time | Published since: 04.03.2026 on stepstone.de
Client Support Specialist DACH (Customer Service) (m/f/d)
MarkIT is a profitable, fast-growing €200million tech company with locations in 50 countries. The company structure is slim and effective with 200+ employees worldwide. The German team generated sales of €15million in 2024. We will continue to grow and you could be one of 10 new colleagues in our team! We are on the mission to become the leading IT purchasing solution for global companies and prove day by day that we are on the right path. With the only global IT marketplace for global business customers, we set new standards for how global companies are structuring their IT purchasing processes, how they can buy transparent, efficient and digital and, in addition to the digital transformation, solve numerous previously difficult-to-address strategic and operational challenges in global IT purchasing. More than 9,500 customers already trust and use Markit to supply their global locations with IT - including 20% of the Global Forbes 2000. We appreciate personalities who think differently and believe in themselves. With an entrepreneurial and growth-oriented approach, you will be encouraged to help shape and develop your responsibility, your dream job and tasks. We are looking for a*n Client Support Specialist to inspire our customers with a dedicated customer service experience. If you ask if IT know-how is important or you will feel comfortable here without IT confession - don't worry! This is helpful but not critical for your success with us. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Inspire customers with a first-class service experience
Frictionless order processing and solution-oriented communication in enquiries, challenges and warranty cases
Set priorities in an international and dynamic environment, supervise several topics in parallel and keep an overview
Designing a first-class customer service team
Experience in customer service
Excellent and reliable German language skills
IT-Affinity
Strong communication capability
Joy of working in a fast acting environment structured and solution-oriented
Embossed self-organisation and ability to set priorities
Entrepreneurial and growth-oriented thinking
Proactive attitude and attention to detail
Motivation to continue developing
In addition to a great team and numerous benefits, a corporate culture awaits you, in which self-initiative, tempo and team spirit go hand in hand. Our everyday life is varied and dynamic – sometimes challenging, but always with the clear goal of getting better together.
You can look forward to this: A dynamic working environment characterized by growth energy and fun A great team Fantastic international colleagues A diverse, open and family-friendly environment A growth market with a lot of potential Strong internal sales and market experience to support you, quickly succeed and promote your full potential in the long term The chance to unfold yourself and to develop your own career through your own strengths and desires as you enjoy in the long term The core team of a 10- to 15-fold growing company in a few years
We also offer: flexible working hours 30 days family-friendly design of work, which allows to optimally combine the challenges with children and careers Job ticket Jobrad Urban Sports Club probably best coffee in Cologne (coffee sour coffee) regular team lunches and events Markit Summit - international trip to meet all teams worldwide: fun and business These voluntary benefits may change, expand or dispense with over time.
Video Impressions from us at the 2022 Markit Summit in Cologne: https://www.loom.com/share/44defb62d874a7381c96e981863c32b?sid=cb123196-d646-45c2-8587-59d1d8c49425
This is our office: https://www.dropbox.com/scl/fo/79eku0bmz138sgigf3doe/AL2wd20_e1XtUe9Br3ozXmg?rlkey=pmtk4iduhetg5f13pv3zltnvl&st=2q47gnhd&dl=0
These career paths are typical examples and can vary according to individual development: Client Support Focus: Client Support Specialist --> Senior Client Support Specialist Client Support Specialist --> numerous specialized roles such as RMA Specialist, BID Managament uvm. Sales Focus: Client Support Specialist --> Account Manager --> Key Account Manager
Location
 | MarkIT B2B GmbH | |
| 50672 Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad