SAGA Unternehmensgruppe | Germany | 22xxx, 21xxx, 20xxx Hamburg | Temporary contract | Full time | Published since: 08.01.2026 on stepstone.de
Commercial employee for the central customer service (m/f/d)
We rent 140,000 apartments and around 1,400 commercial properties and make significant contributions to the city quality and asset management of the Free and Hanseatic City of Hamburg with high investment in the development of quarters. As an urban group, we are pursuing a balanced growth strategy to strengthen economic performance and, at the same time, to balance the social balance in housing and climate protection. Our sustainability strategy controls target conflicts between our economic, social and climate-oriented sub-targets and thus ensures our success as a landlord and stockholder. "My SAGA" is our central customer service. We are looking for service-oriented commercial employees (m/w/d). .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
As an employee central customer support (m/w/d) you accept all the concerns of existing customers who reach the central customer support by phone or electronic means. You place these concerns in a ticket system and process them within the competence of your department. The tasks to be performed include: Recording of claims and commissioning of defined small orders Creation and dispatch of certificates provision of information on the rental relationship, the object and service conditions Information on the status of the tenant account Change of master data within defined framework Appeals
Processing of other comparable processes that can be solved directly
Completed commercial training Skill in dealing with people Friendly and binding phone behaviour Loadability even with increased work attack The willingness to edit screen work and telephony in parallel Advanced application-related computer skills (Word, Excel)
37-hour week Fair tariff compensation Holiday and Christmas money 30 days off Discounted Germany Ticket Good transport Modernly equipped workplace Extensive social benefits Aid for occupational pension provision Various possibilities for further education and training Regular corporate events Exciting career perspectives Engaged company in climate protection Secure employer Experienced team Charter of diversity
Location
 | SAGA Unternehmensgruppe | |
| Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad