Salesforce Process Manager – Growth & CRM Excellence (m/f/d)

Make potential for predictable growth. At ibau, you build salesforce from a tool to the growth platform: from the first lead to the renewal. You identify frictions in the Funnel, boost conversion and win rate and make ARR/MRR scalable - in close coordination with sales, marketing, customer success, finance and IT.

Location: Münster · Full time Since 1957 ibau has networked contractors and tenderers in the construction industry. With the ibau Xplorer - our SaaS solution - companies find relevant tenders precisely, win targeted orders and grow sustainably. Your stage: an established product, many data points, real leverage.

systematically raise growth: identify bottlenecks in the funnel, increase conversion/win rate/ACV and shorten the sales cycle; prioritized growth initiatives reliably lead to results. Stabilize subscription end-to-end: Lead → Opportunity → Quota/Order → Provisioning → Billing → Renewal → Upsell/Cross-Sell with unique SLAs, responsibilities and exit criteria. Enablement & Enable use: KPI set (ARR/MRR, Churn/Retention, Expansion, Pipeline hygiene) agree, establish dashboards and forecast routines and increase CRM usage measurably. cleanly design processes & automation: implement salesforce flows, validations and data quality/dedups structured; Control releases predictable – scalable, auditable and without interruption of operation. Lead Stakeholder & Governance: Prioritize Backlog, Control Intake and make decisions between Sales, Customer Success, Mark eting, Finance and IT transparent. Secure integrations & data flows: coordinate HubSpot/ERP interfaces, ensure data integrity/monitoring and consistently implement GDPR as well as profile/permission sets.

Funded business confession: background in BWL/Business/Finance or comparable; clear view for commercial leverage and resilient numerical work. Salesforce with growth focus: routine in Sales/Service C loud, Objects/Flows/Reports; detectable improvements in conversion, win rate, forecast accuracy and pipeline hygiene. Subscription Practice: Confidential with ARR/MRR, Churn/Retention and Expansion; Understanding quota-to-cash processes and evaluating pricing/packaging objectively. Addressee-friendly, respectful communication: moderate interests at eye level, resolve tensions constructively and reliably lead sales, customer success, marketing, finance and IT to joint, sustainable decisions. Technical connectivity: ibau Xplorer professionally/technically understand, translate business needs into clean configuration/specs; Define API/ETL basics securely. Working with Ownership: Analytical, Prioritizing and Termintreu; control roadmap and releases independently; German very good, English good.

You are flexible You have the opportunity to adapt your working time flexibly to the family needs through a sliding time account without a core working time. We are in the heart of Münster Our office is located directly at the main station in Münster. By JobTicket, JobRad and free use of the bicycle station at the railway station you come to the office in a climate-neutral and cost-effective manner. Bring yourself in We work at eye level and each: it has the opportunity to introduce your own ideas. A collegial operating climate with short decision paths and flat organizational structures is of course for us. We appreciate you We offer you a safe working relationship from the outset with an attractive remuneration and 30 days holiday. In addition, we support you in occupational pension provision as well as with asset-effective benefits. The incorporation takes place personally and individually, and a Buddy/Pate is at your side during the incorporation period. Your health is important to us And not only physically, but also psychologically. In addition to our health program, we offer you the free and unlimited opportunity to discuss professional and personal issues with external advice. With us you can feel comfortable In addition to free coffee, we provide you with healthy vitamin C boosters in the form of fruit baskets during the Advent season. You never learn from us We promote your development through feedback talks to highlight appropriate strengths. You can also participate in internal and external training and take educational leave. We do not forget you after work We celebrate successes – and just like that – together with team events and our legendary summer festival. A variety of discounts and offers are also available as part of Corporate Benefits. .