Customer Experience Team Leader (m/f/d)

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

We are looking for a passionate and results-driven Customer Experience Team Leader to join our mission of delivering industry-leading service. In this role, you will be responsible for leading, supporting, coaching, and motivating your team to ensure our customers are not just satisfied, but delighted. Working closely with the Sales Director Europe and the other Customer Experience Team Leaders, you will ensure to equip your team with the tools and knowledge they need to achieve company goals while fostering strong global and internal relationships to drive continuous improvement.

Reporting directly to the Sales Director, Europe. This position is based in Hamburg, Germany.